Solicitors & conveyancers
Email fraud targets completion funds. We secure mailboxes, sign-ins and staff access so one stolen password can't redirect a client's money.
IT management & solutions · Ely, Cambridgeshire
ElyTech gives growing firms an experienced IT Manager on call: straight answers when something is urgent, and complete projects delivered from plan to handover. Enterprise discipline, without the enterprise overheads.
13+ years in ITSupport, systems, networks and security
Based in ElyOn-site across East Anglia
Fixed, written quotesAgreed before any work starts
No lock-inEverything documented and handed over
Who we help
Professional practices hold sensitive client data, answer to regulators and can't afford a day offline. We understand the pressures in your sector.
Email fraud targets completion funds. We secure mailboxes, sign-ins and staff access so one stolen password can't redirect a client's money.
Tax-season phishing and confidential client records. Secure email, multi-factor sign-in and controls you can evidence to clients and regulators.
Shared reception PCs and patient records. Individual logins, managed and encrypted devices, and support with your data security obligations.
Busy front desks and records shared between sites. Reliable networks, secure remote access and systems that stay up through clinic hours.
Large project files, laptops on site and frequent new starters. Fast file sharing, dependable backups and devices ready on day one.
Someone "techy" looks after IT on the side. Get an experienced IT Manager for the big decisions, without hiring one full-time.
Services
Four ways to work with us. Every engagement gets a clear, fixed quote before anything starts. No open-ended hourly billing, no long contracts.
A focused session on the question keeping you up at night.
A clear picture of where you stand and what to fix first.
One accountable person from first plan to final handover.
Your named IT Manager, part-time, for a simple monthly fee.
AI & Automation
Most small businesses lose hours each week to repetitive tasks: re-typing data, chasing invoices, following up enquiries. We build automations that handle this in the background, and make sure any AI your team uses keeps client data protected.
Every caller and web enquiry gets an instant reply, and the lead is logged automatically, even when you're with a client.
Connect your email, calendar, accounts and CRM so information moves between them without copy-and-paste. Invoice chasers and reminders run themselves.
Summarise, sort and pull details out of emails, forms and PDFs, then file them where they belong.
A clear AI-use policy, a check on which AI tools staff already use, and data-protection gaps closed before they become a problem.
Copilot can surface anything a user has access to. We tidy file and SharePoint permissions first, so switching it on is safe and worth the cost.
We host, monitor and maintain your workflows, apply updates and fix issues, so your automations keep running.
Projects
You get the outcome, not a list of jobs to chase. We plan it, coordinate the suppliers, do the work and hand it over properly.
Internet, Wi-Fi, firewall, cabling, phones and printers working on day one.
Files, email and servers moved to Microsoft 365, Google Workspace or Azure without losing a thing.
Multi-factor sign-in, single sign-on, admin clean-up and a proper joiner and leaver process.
Laptops set up remotely, encrypted, kept up to date and wiped if they go missing.
Tested backups and a clear plan for ransomware, hardware failure or human error.
Your systems prepared for the UK government-backed scheme, so certification goes smoothly.
The ElyTech standard
You deal with the person doing the work. No ticket queues, no being passed around.
The standards used to run IT for global teams, sized for a business like yours.
Honest advice and clear choices. If you don't need something, we'll tell you.
Every system written up and handed over. Your IT stays yours.
How it works
Tell us what's on your mind. We'll say honestly whether we can help and what we'd look at first.
Scope, cost and timeline in writing, usually within one working day.
The work done with minimal disruption, documented, and your team shown how it runs.
About ElyTech
ElyTech Solutions is led by a senior IT professional with more than 13 years across technical support, systems administration, network engineering and IT operations, including leading international service desk teams.
We have seen how IT works at scale, and how it breaks. ElyTech brings that experience to local businesses, with someone nearby who knows your setup and answers the phone.
Areas we cover
ElyTech is based in Ely. Clients get someone who knows the area, can be on-site quickly across Cambridgeshire, and works remotely across Suffolk and Norfolk.
Questions
Not necessarily. Many businesses keep their provider for day-to-day support and use ElyTech for decisions, projects and holding suppliers to account. If a change would genuinely serve you better, we'll help you make it smoothly.
Call 01353 880082. We'll help you contain the problem first, then work out what happened and how to stop it happening again.
That's exactly what an Ask an IT Manager session is for. We'll review the quote against what you actually need and tell you plainly.
Yes. We work on-site across Ely, Cambridge, East Cambridgeshire, Suffolk and Norfolk, and remotely anywhere in the UK.
Every engagement gets a fixed, written quote before anything starts. The ongoing Fractional IT Manager service is a simple monthly fee you can cancel any month.
Yes. We prepare your systems and policies for the scheme and support you through the self-assessment, so certification goes smoothly.
Get in touch
Tell us a little about your business and what's on your mind. We'll reply within one working day. If we're not the right fit, we'll tell you who is.